MENTORING
AND HELPING
Definition
of Mentor:
A wise and trusted counselor or teacher.
Mentoring - To serve as a trusted counselor or teacher, especially
in occupational settings.
(The American Heritage® Dictionary of the English
Language, Fourth Edition
Copyright © 2000 by Houghton Mifflin Company.)
Mentoring
is an ongoing process; usually with no end result. It is characterized
by professional intimacy, respect, cooperation, and interdependence.
It
is an arrangement that is sought by the "junior" character
through a process of examination of one or more professional or more
experienced leaders. It cannot be assigned by a third party.
Its
qualities may be described in this acronym:
Mindful attention
Encouragement
Nurture professional growth
Teach with joy
Observe and orient as needed
Recognize and respect the accomplishments and efforts of
the mentee
(Kathy Sitzman in Home Healthcare Nurse 16 (1), p. 20. January,
1998)
Mindfulness
Explored
Mindfulness is defined as the state of being attentive to and aware
of what is taking place in the present-paying attention to what is happening
in the present reality. Being aware and keeping awareness of one's self
in the context of the environment and the presence of another human
being. One can be conscious of one's own emotions, cognition, sensory
stimulation, motives, and perceptions at one time while controlling
them by priority-setting so that one or more may not be at the center
of attention. Mindfulness can be an enhanced awareness and attention
to present reality.
Mindfulness
may be compromised by anxious thoughts, multi-tasking, distractions,
awareness of an overriding sensation or perception of emotion. Mindlessness,
on the other hand, is deliberate inattention.
In
the role of Mentor, one is in a high state of awareness to the needs
and desires for learning that a Mentee presents. It speaks of "otherness"
rather than having a subjective focus.
What
are the Functions of a Good Mentor?
Demonstrating role expertise and promoting role socialization
Providing a vision by role modeling, offering a man, suggesting
a new language or way of speaking, and providing a mirror
Providing a reflective practice that enables the mentee to determine
how and why decisions are made and how these decisions influence positive
outcomes
Sharing values and customs
Providing support and structure which involves listening, befriending,
expressing positive expectations, and making the experience special
Setting high standards and demanding performance
Empowering the mentee to reach autonomy that comes from competency,
self-confidence, and responsibility
Opening doors, facilitating important contacts
(Busen, N.J. & Engegretson, J.(1999). "Mentoring
in Advanced Practice Nursing" The
Internet Journal of Advanced Nursing Practice Vol 2 (2)
The
Mentor brings expertise, experience, organizational skill and authority.
The process is characterized like this:
1. The Mentor creates opportunity for learning and experience for the
Mentee by invitation or by arranging involvement in structured activity
(committee, project, research, etc.)
2. Through the exposure the Mentor provides protection by absorbing
negative feedback, translating communication, facilitating relationship
development.
3. The Mentor coaches performance and assesses it; encourages discussion
and other feedback, demonstrates effective modeling
4. Limits of knowledge and skill are tested with challenges, constructing
hypotheses and engaging in spirited discussions; self-esteem is strengthened.
5. The relationship of Mentor and Mentee grows mutual positive regard
and respect. The Mentor models by example consciously and unconsciously.
The Mentee selects admired behaviors to emulate; trust is developed.
6. The Mentor facilitates constructive discussion and counsels in a
confidential manner, offering advice as necessary
7. Because this is a social learning process, the Mentee must develop
an openness to receiving support and guidance. A synergy or "chemistry"
exists between them.
8. This may be a relationship that lasts a lifetime.
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